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Caravan insurance site terms and usage conditions

Secure Server

When you complete an caravan insurance application form for a quote or cover the secure server ensures that your personal details stay personal and you will be glad to know that we have not received any reports of fraudulent use of a credit or debit card as a result of purchases made with us, or of any other fraudulent use of information entered into our website.

Our security measures

Every transaction you make is processed via Secure Server Technology. This provides many security features, including:

Authentication: This assures your browser that your data is being sent to the correct computer server, and that the server is secure.
Encryption: This encodes the data, so that it cannot be read by anyone other than the secure server.
Data Integrity: This checks the data being transferred to ensure it has not been altered.
We also have a Thawte Site ID, so that you can be sure we are who we say we are. (Check this by looking up the security info on the web site when in secure mode.)

Our server is maintained by Easynet a security expert.

Privacy Policy

The insurance applications on this site use cookies - information sent to your browser when you access caravaninsurance.org - to compile statistical data about use of the site, which may be disclosed to third parties. By providing information in response to the questions on caravaninsurance.org and then by clicking on a "proceed" or "continue" button to consent to that information being processed, you:

in relation to an application to quote, invite us to provide you with one or more insurance quotations on behalf of one or more insurers;

in relation to a claim, invite us to process all the details which you have supplied in relation to the claim
authorise us to use your details for statistical analysis;
(where you purchase a policy) consent to information which you provide to CETA Limited being used to offer you the opportunity to renew a policy or take up a similar replacement policy;
(for details submitted in relation to an application for a policy and/or making a claim) consent to our disclosing information which you make available to us:
to our insurers, sub-contractors and persons acting as our agents from time to time who have agreed to keep your personal information strictly confidential;

to your insurer for any purpose referred to in this Privacy Policy;

to our subsidiaries, parent companies and affiliates from time to time for any purpose referred to in this Privacy Policy;

to our professional advisers from time to time;

to the operator of any database or register used to prevent fraudulent claims, including the Claims and Underwriting Exchange register and (if relevant) the Motor Insurance Anti-Fraud and Theft register (see below);

with your consent; and

if we are required or permitted to do so by law.

Please keep us informed of changes to the information which you provide via this site. This will help us to keep our records up to date.

We will only use your details to provide you with details of our other products or disclose them to third parties (other than those mentioned above) with your express permission. You will be asked to give such permission, which is not compulsory, after purchasing your policy.

We are not responsible for the content of external sites linked to through caravaninsurance.org

Applicable Law and Jurisdiction

Unless we have agreed otherwise with you, all policies sold through caravaninsurance.org are governed by English law and subject to the jurisdiction of the English courts.

Complaints

We aim to provide a first class service. If you have any cause to complain, or feel we have not kept our promise, please contact the Customer Services Manager, CETA Limited, CETA House, Cromwell Business Park, Chipping Norton, Oxfordshire, OX7 5SR

All the insurers that we deal with are members of or otherwise covered by the Insurance Ombudsman scheme. if you are still not satisfied then you should contact the Insurance Ombudsman, City Gate One, 135 Park Street, London, SE1 9EA.

If you have any questions about security or Privacy on our site, please contact us webmaster@ceta.co.uk or telephone our technical support desk on 0845 458307


This website is operated by UK Commercial Ltd exclusively on behalf of the Central Electronic Trading Agency
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